HFA Whistleblowing Channel

This is a secure and independent portal for reporting infringements that, in good faith and with serious grounds, are presented in relation to violations of European Union law. We guarantee anonymity and the protection of the whistleblower's identity in accordance with applicable legislation.

Submit a Report Online
How It Works

If you have knowledge of serious indications of infringements of rules and regulations in national laws or European Union regulations, you can submit a report through the online form, with full confidentiality and anonymity assured. Information must be presented accurately and as completely as possible, and supporting documents may be attached. If you are a client and want to make a complaint or report, please contact Customer Support via email at etica@hfa.pt or by phone at +351 234 612 680 or +351 234 612 689.

Acceptance of Terms of Use

The accuracy of the information provided is the responsibility of the whistleblower. This channel is exclusively for receiving reports and should not be used for complaints, requests for information, or suggestions. All reports will be forwarded to the Report Management Team of HFA, Henrique Fernando e Alves S.A.

Do you agree with the Terms of Use? *

By proceeding, you confirm that you agree with the Terms of Use and Privacy Policies. Check the box, write your subject, the report you want to make, and click "Submit Report".

The status of your report will be available for review after 72 hours. Complaints, requests for information, or suggestions will be archived.

Note this number to follow up on your report. To check the status, enter the "REPORT STATUS" page and insert the protocol number.

Protocol Number: